Live chat, email, social. All in one inbox. Your data.
Chatwoot is the open-source Intercom alternative. Live chat, email, social inboxes, help center, automation, AI assist. We host it on warp-grade Google Cloud with unlimited agents.
See plans from $25/moEverything in the box.
Chatwoot + integrations + AI assist, fully configured.
Chatwoot (latest)
Open-source customer support platform. Live chat, email, social inboxes, help center, automation rules, reports. Self-hosted.
All channels in one
Website live chat, email, Facebook, Instagram, WhatsApp, Twitter, Telegram, Line — all in a unified inbox.
AI-assisted replies
Chatwoot AI Assist (powered by OpenAI/Anthropic/Mistral) drafts replies from your knowledge base. Free with every plan.
Warp-grade storage
5,000 IOPS Hyperdisk. Conversation history, attachments, and reports at scale. Daily database backups.
Daisy AI integrated
Daisy connects to Chatwoot to help draft replies, summarize long conversations, and flag urgent issues. Free with every plan.
Free n8n
When a new conversation arrives, post to Slack, create a ticket, or trigger any workflow. Free with annual.
Built for support teams.
SaaS teams replacing Intercom
Intercom is $74-$132/seat/mo. Chatwoot on Leapjuice is a flat $39/mo for unlimited agents. Same live chat, email, automation, integrations. At 10 agents, you save $8,000+/year.
E-commerce stores
Native integrations with Shopify, WooCommerce, PrestaShop. Conversation history tied to customer orders. Macros, canned responses, agent assignment.
Ghost publishers with paying subscribers
Embed a live chat on your Ghost site. Triage subscriber questions, billing inquiries, and technical support in one inbox.
Intercom is $74-$132/seat/mo. Chatwoot on Leapjuice is a flat $39/mo for unlimited agents. At 10 agents, you save $8,000-$15,000/yr.
Zendesk is $49-$115/agent/mo. Same logic — flat $39/mo on Chatwoot is dramatically cheaper at scale, and you own the data.
Chatwoot requires Ruby 3+, Rails 7+, PostgreSQL, Redis, Sidekiq, and careful webhook configuration. We handle it all on warp-grade infrastructure.
Pick a plan.
- 4 vCPU cpu
- 16 GB ram
- 500 GB ssd
- 10 TB traffic
- 1 instance, 25 agents sites
- 8 vCPU cpu
- 32 GB ram
- 1 TB ssd
- Unlimited traffic
- 1 instance, unlimited + EU residency sites
Questions, answered.
How many agents can one instance handle?
Premium tier (~8 vCPU, 16 GB RAM) handles 50+ concurrent agents comfortably. Enterprise tier scales to 200+ with database tuning.
Can I use Chatwoot for email support too?
Yes. Chatwoot has native email channel support — connect your support@ email and all incoming emails become conversations in the same inbox.
Does the AI Assist work with my existing knowledge base?
Yes. AI Assist reads from your Chatwoot help center articles, macros, and saved replies. Train it on your own content, not generic data.
Can I embed the live chat on my Ghost site?
Yes. Chatwoot provides a JS snippet you paste into your Ghost theme (Code Injection → Site Header). Takes 2 minutes.
Is my data on EU or US servers?
Default is US (us-central1 built on Google Cloud). EU data residency is available on Enterprise tier.
Support that doesn’t get more expensive with growth.
From $25/mo flat. Unlimited agents. 0% sales tax.
See plans