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Email backbone: The hidden physics of why your newsletters are hitting the spam folder.

Author

Sloane J.

Protocol Date

2024-05-27

Active Intel
Email backbone: The hidden physics of why your newsletters are hitting the spam folder.

If a tree falls in a forest and no one is there to hear it, does it make a sound? More importantly, if you write a brilliant newsletter and it lands in the "Promotions" tab (or worse, the Spam folder), does your business even exist?

Email is the cockroach of the internet. It has survived social media, Slack, Discord, and a dozen "email killers" because it is the only decentralized protocol that everyone on the planet actually uses.

But here is the problem: the gatekeepers (Gmail, Outlook, Yahoo) have become incredibly good at "protecting" their users. If your server’s reputation is even slightly tarnished, your carefully crafted message is incinerated before it ever reaches a screen.

The SMTP Minefield

Most people think "sending an email" is just clicking a button. In reality, it’s a high-stakes negotiation between your server and the recipient’s mail server.

The recipient server asks a dozen questions:

  • "Who are you?" (SPF)
  • "Can you prove it?" (DKIM)
  • "What should I do if you're lying?" (DMARC)
  • "Is the IP address you’re using associated with someone who sends junk?" (IP Reputation)

If you’re hosting your own email on a cheap $5 VPS, you’ve already lost. Those IP ranges are almost universally blacklisted because they are the primary breeding ground for botnets and spammers.

The Leapjuice Backbone

At Leapjuice, we don't just "let you send email." We’ve built a dedicated Email Backbone.

Instead of trying to fight the IP reputation war on our own, we’ve architected our platform to use high-reputation relay services like SendGrid and Postmark as the "last mile" of delivery. But we don't just "plug them in." We orchestrate the entire authentication flow.

When you spin up a Ghost instance or a CRM on Leapjuice, we automatically configure the SPF, DKIM, and DMARC records for your domain. We handle the "handshake" so you don't have to spend your weekend reading RFC documentation about mail headers.

The "Spam" Physics

Why do newsletters hit the spam folder? It’s usually one of three things:

  1. Technical Malpractice: Your records are missing or misconfigured. (We fix this automatically.)
  2. Shared Fate: You’re on a shared IP with a "bad actor." (We bypass this by using dedicated enterprise relays.)
  3. Engagement Signals: Users aren't opening your emails, which tells Gmail you’re boring. (You have to fix this by writing better content, but we ensure the rest of the physics are in your favor.)

Ownership vs. Deliverability

A lot of "Open Source" enthusiasts insist on running their own mail servers (Postfix/Exim). We love the spirit, but we hate the results. Running your own mail server in 2024 is like trying to build your own electricity grid. Sure, you're "independent," but you’re also sitting in the dark most of the time.

SaaS Sovereignty (our favorite topic) doesn't mean doing everything yourself. It means owning the orchestration.

By using Leapjuice, you own your subscriber list, you own your content, and you own your domain. We just provide the high-pressure pipes that ensure those emails actually reach the destination.

Don't Be a Ghost (Literally)

Your newsletter is your most valuable asset. It’s your direct line to your customers, free from the whims of an algorithm. Don't let that line be cut by bad infrastructure.

We’ve done the hard work of building the backbone. All you have to do is hit send.

Let’s hit the inbox. Grab a juice.

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